Qayda Terms of Use

Revision of 1 September 2026

1. General provisions

These Terms govern the use of the Qayda mobile app (hereinafter — the “App”), which is provided by Individual Entrepreneur Vendo (hereinafter — “we”). By starting to use the App, you accept these Terms.

2. What the App does

The App shows partner venues and the discount they provide to Qayda users, and allows the discount to be activated by scanning a QR code at the venue’s till.

We are an information service. Catering services are provided by the venue, which is also responsible for the quality of the food and service, for honouring the stated discount, for prices and for the work of its staff. The service contract is concluded between you and the venue.

3. Account

Signing in is done with a mobile phone number, confirmed by a one-time code from WhatsApp. You are responsible for keeping access to your number and device secure. One account belongs to one person.

We may suspend access to an account if abuse is suspected: attempts to activate a discount without visiting the venue, sharing codes with third parties, automated requests to the service.

4. Discounts

• The amount and conditions of the discount are set by the venue; they may change, and the venue’s participation in the programme may end.
• The discount applies when the activation confirmation is shown to the venue’s staff before payment.
• The discount is not exchangeable for money and does not combine with other promotions unless the venue has stated otherwise.
• An activation is valid for a specific venue and for a limited time — it is shown on the confirmation screen.

5. What you must not do

It is prohibited to: interfere with the operation of the App and our servers, circumvent restrictions, use automated data collection tools, copy the App’s materials for commercial use, or impersonate another user or a member of a venue’s staff.

6. Rights to materials

The name, logo, design and program code of the App belong to us. The names, logos and photographs of venues belong to their rights holders and are used under contracts with the partner venues.

7. Limitation of liability

The App is provided “as is”. We do not guarantee uninterrupted operation of the service and are not liable for the actions of venues, for discrepancies between actual prices and conditions and those stated in the App, or for losses arising from unavailability of the service. This does not limit the protection afforded to you by the consumer protection legislation of the Republic of Kazakhstan.

8. Changes and termination

We may change these Terms and the functionality of the App. The current revision is published at qayda.vendo.kz/terms. You may stop using the App at any time by deleting your account.

9. Governing law

These Terms are governed by the law of the Republic of Kazakhstan. Disputes are resolved at the location of Individual Entrepreneur Vendo, unless the legislation provides otherwise.

10. Contacts

Individual Entrepreneur Vendo, izzatilla.sapayev@gmail.com

The processing of personal data is described in the Privacy Policy.